POLICIES / RETURNS / SHIPPING
Eligible items may be returned for Store Credit only. Returns must be returned within 30 days of the ship date received. Havaiki will not accept any returns after 30 days.
Returned items must be unworn, unwashed, or unused (free of any stains from makeup, deodorant, or wear) with all product tags attached. Defective items must be reported, via email, within 2 days of receipt. If not reported, we will not issue credit. If you believe you have received an incorrect item, please contact us via email or phone within 24 hours of receiving your package.
Merchandise purchased online can be returned via mail to Havaiki or returned in-person to our store location. Please keep in mind that in-store returns will be issued store credit that can only be used in-store. We recommend shipping packages back with a tracking number, lost packages without proof of receipt will not be given return credit.
Standard shipping included in price on all Domestic/US orders. For international order shipping rates, please contact us.